By: Mustapha Bello 7:37pm November 24, 2019
Fast food restaurants abound in most major cities of Nigeria. Some offer delicacies, savouries and beverages which attracts its numerous customers to make repeat purchase, others have added bread to their long list of product range.
However most restaurants have failed in the area of excellent customer experience, this is where Mr. Biggs kachia Road, opposite Queen Amina College, Kaduna, has excelled.
It is for this that it won the Change Nigeria News (CNN-Nigeria) Kaduna restaurant of the year award.
Speaking in kaduna, our correspondent and team of judges noted that it is one of the first fast food outlets of the famous UAC, which has remained a favourite spot for years and curiously even with the current economic downturn it still maintains it attractiveness both in terms of product range, quality and customer service.
In an era where customer service has witnessed a new low by the blocking off of charging points for customers, this very Mr. Biggs stands out by leaving open its charging point, this alone signals a welcome gesture that keeps endearing it to its many settlers in Kaduna.
The parking space is always clean and ever free from encumbrances such that it always have enough parking space for customers.
The convenience is one special spot that attracts attention. After over a decade, it retains the excellent neatness the convenience was known for.
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